1. Introduction

JOZBEE Learning LLC (“JOZBEE,” “we,” “us,” or “our”) respects the privacy of children and families. This Privacy Policy explains how information may be collected, used, disclosed, stored, and protected when parents, guardians, and children use the JOZBEE website, mobile application, AI-powered learning features, and related services (collectively, the “Services”).

JOZBEE is an educational platform designed for children, with accounts and permissions managed by a parent or legal guardian. Because our Services are designed for children, protecting children’s privacy is a fundamental part of how JOZBEE is designed and operated.

This Privacy Policy is intended to address applicable privacy requirements, including the U.S. Children’s Online Privacy Protection Act (“COPPA”), where applicable.

By creating a parent or guardian account, providing any required parental consent, or permitting a child to use JOZBEE, the parent or legal guardian acknowledges the practices described in this Privacy Policy.

Children should not independently create a JOZBEE parent account or provide parental consent.

2. Our Approach to Children’s Privacy

JOZBEE is designed so that a parent or legal guardian controls the primary account and manages a child’s access to the Services.

Where verifiable parental consent is required by law, JOZBEE will seek that consent before collecting personal information from a child in a manner requiring such consent.

JOZBEE does not condition a child’s participation in an activity on providing more personal information than is reasonably necessary to participate in that activity.

JOZBEE does not sell children’s personal information.

JOZBEE does not use children’s personal information for targeted or behavioral advertising.

JOZBEE does not knowingly permit children to make purchases without appropriate parent or guardian authorization or applicable platform protections.

Parents and legal guardians may contact JOZBEE to request access to, correction of, or deletion of their child’s personal information, or to withdraw consent for further collection or use, subject to applicable legal requirements and limited exceptions.

3. Information We May Collect

To provide and improve the JOZBEE Services, we may collect information provided by a parent or legal guardian, information generated through use of the Services, and limited technical information necessary to operate, secure, and support the Services.

Depending on the features used, this information may include:

Parent or Guardian Information
We may collect a parent or guardian’s name, email address, account credentials, subscription status, communications with JOZBEE, and other information voluntarily provided when creating or managing an account.

Child Profile Information
A parent or guardian may provide limited information about a child, such as a first name, nickname or profile name, age or age range, grade level, learning level, interests, preferences, or other information used to personalize the learning experience.

Parents and children should not provide unnecessary sensitive personal information through JOZBEE.

Learning and Progress Information
JOZBEE may collect information about activities completed within the Services, subjects practiced, questions attempted, learning progress, achievements, preferences, difficulty levels, and similar educational interaction information so the Services can provide an age-appropriate and personalized learning experience.

Homework, Images, Documents, and Other User-Provided Content
Certain JOZBEE features may allow a parent or child using a parent-managed account to submit photographs of homework, worksheets, questions, drawings, documents, text, or other content for educational assistance.

Users should only upload content they have permission to use and should avoid including unnecessary personal, confidential, sensitive, or identifying information in uploaded materials.

Voice and Audio Information
If voice-enabled learning features are used, JOZBEE may process voice or audio input as necessary to understand a request, provide interactive educational assistance, or operate the requested feature.

Access to a device microphone will be subject to applicable device permissions.

AI Interactions
When an AI-powered JOZBEE feature is used, information submitted through that feature—including questions, prompts, educational content, homework information, images, or voice-derived text—may be processed to generate the requested educational response.

JOZBEE's AI features are intended to support learning and should not be used to submit unnecessary sensitive personal information.

Device and Technical Information
We may collect limited technical information reasonably necessary to operate, secure, troubleshoot, and improve the Services, such as device type, operating system, application version, diagnostic information, crash information, security information, and similar technical data.

Subscription and Transaction Information
If a subscription or purchase is made, payment processing may be handled by an app store, payment processor, or other authorized provider. JOZBEE may receive information regarding the transaction, such as subscription status, product purchased, transaction identifier, renewal status, or cancellation status.

JOZBEE does not intend to directly collect or store full payment card numbers when payment is processed by an authorized third-party payment provider or app store.

Information We Do Not Intend to Collect

Unless a particular feature clearly requires it and appropriate notice and consent are provided, JOZBEE does not intend to collect precise geolocation, government identification numbers, Social Security numbers, or other information that is unnecessary to provide the educational Services.

JOZBEE asks parents, guardians, and children not to submit such information through homework uploads, AI conversations, voice features, support requests, or other areas of the Services.

4. How We Use Information

JOZBEE may use information collected through the Services only for legitimate purposes related to providing, operating, protecting, and improving the JOZBEE learning experience.

These purposes may include:

• Creating and managing parent or guardian accounts and child profiles.

• Providing personalized, age-appropriate educational content and learning experiences.

• Providing AI-powered educational assistance and responding to questions or requests submitted through the Services.

• Processing homework, images, text, voice input, or other content when necessary to provide a feature requested by the user.

• Tracking learning progress, achievements, completed activities, and educational preferences.

• Adapting content, difficulty, recommendations, and learning experiences based on a child’s age, grade level, progress, or demonstrated skills.

• Providing games, practice activities, rewards, encouragement, and other educational features.

• Processing and managing subscriptions, trials, purchases, renewals, and cancellations.

• Communicating with parents or guardians regarding their account, the Services, privacy or safety matters, customer support, or important service-related notices.

• Maintaining the security, integrity, reliability, and functionality of the Services.

• Detecting, investigating, and preventing fraud, misuse, security incidents, prohibited activity, or violations of our Terms of Use.

• Troubleshooting technical problems and improving the performance, accessibility, safety, and educational effectiveness of JOZBEE.

• Complying with applicable laws, regulations, legal processes, and lawful governmental requests.

Children’s Personal Information

JOZBEE will not use children’s personal information for targeted or behavioral advertising.

JOZBEE will not sell children’s personal information.

JOZBEE will not knowingly use children’s personal information for purposes materially unrelated to providing, maintaining, protecting, or improving the Services without providing any notice or obtaining any consent required by applicable law.

AI and Automated Features

JOZBEE may use artificial intelligence and automated technologies to provide educational explanations, tutoring assistance, practice activities, feedback, recommendations, interactive experiences, and other learning features.

Information submitted to an AI-powered feature may be processed by JOZBEE and authorized service providers solely as permitted by applicable law, contractual restrictions, and the purposes described in this Privacy Policy.

Where applicable law or an app-platform requirement requires parental notice, permission, or consent before a child’s personal information is transmitted to or processed by a third-party AI service provider, JOZBEE will seek the required authorization before enabling that processing.

JOZBEE does not intend for children's personal information submitted through the Services to be used for targeted advertising.

5. When Information May Be Shared

JOZBEE does not sell children’s personal information.

We may disclose information only as reasonably necessary to operate the Services, provide requested functionality, protect JOZBEE and its users, comply with law, or as otherwise disclosed in this Privacy Policy.

Information may be disclosed to:

Service Providers

JOZBEE may use carefully selected service providers that perform functions on our behalf, such as cloud hosting, data storage, authentication, customer support, security, payment processing, application infrastructure, AI processing, speech or voice processing, and other technology necessary to provide the Services.

Service providers are permitted to access information only as necessary to perform services for JOZBEE and subject to applicable contractual and legal requirements.

App Stores and Payment Providers

Subscription and transaction information may be processed by Apple, Google, payment processors, or other authorized transaction providers according to their respective terms and privacy practices.

Legal, Safety, and Security Purposes

JOZBEE may preserve, access, or disclose information when we reasonably believe doing so is necessary to comply with applicable law, regulation, subpoena, court order, or other valid legal process; protect the rights, property, or safety of JOZBEE, our users, or others; investigate fraud, security incidents, or misuse; or enforce our Terms of Use.

Business Transactions

If JOZBEE is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction subject to applicable law and appropriate protections for children’s information.

Any successor or acquiring entity will be required to handle personal information in accordance with applicable law and any privacy commitments that continue to apply.

With Parent or Guardian Direction

Information may also be disclosed when a parent or legal guardian requests or authorizes the disclosure, subject to applicable law.

6. Children’s Privacy and Parental Consent

JOZBEE is designed for children, including children under the age of 13, and is intended to be used under the supervision and control of a parent or legal guardian.

JOZBEE is committed to complying with the Children’s Online Privacy Protection Act (“COPPA”) and other applicable children’s privacy laws.

Parent or Guardian Account

A parent or legal guardian must create or control the primary JOZBEE account for a child. Children are not permitted to independently provide parental consent or represent that they are a parent or legal guardian.

Where required by law, JOZBEE will obtain verifiable parental consent before collecting, using, or disclosing personal information from a child.

The method used to obtain parental consent may vary depending on the information being collected, how it will be used, applicable law, and the features being accessed.

Notice to Parents and Guardians

Before requesting parental consent where required, JOZBEE will provide appropriate notice describing the personal information JOZBEE seeks to collect from the child, how that information may be used, whether and how it may be disclosed, and the rights available to the parent or guardian.

JOZBEE will not require a child to disclose more personal information than is reasonably necessary to participate in an activity.

Parental Rights

Subject to applicable law and appropriate verification of identity and parental authority, a parent or legal guardian may:

• Review personal information collected from their child.

• Request correction of inaccurate information.

• Request deletion of their child’s personal information.

• Refuse to permit further collection or use of their child’s personal information.

• Withdraw previously provided consent, subject to applicable legal limitations.

• Request deletion of the child’s profile or account information.

• Ask questions about JOZBEE’s privacy practices.

Withdrawal of consent or deletion of certain information may prevent some or all JOZBEE features from continuing to function for that child.

Verification and Protection Against Unauthorized Requests

To protect children and their information, JOZBEE may take reasonable steps to verify the identity and authority of a person requesting access to, modification of, or deletion of a child’s information.

JOZBEE may decline or limit a request when we cannot reasonably verify the requester’s identity or authority, when retaining information is required or permitted by law, or when another lawful exception applies.

Information Collected Without Prior Parental Consent

In limited circumstances permitted by law, JOZBEE may collect certain information without first obtaining verifiable parental consent, such as information necessary to respond to a one-time request, protect the security or integrity of the Services, provide support to a parent, or take other actions expressly permitted by applicable law.

JOZBEE will use information collected under such an exception only as permitted by applicable law.

7. Data Retention and Deletion

JOZBEE retains personal information only for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, maintain security and integrity, satisfy legitimate operational requirements, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Children’s personal information will not knowingly be retained longer than reasonably necessary for the purpose for which it was collected.

When personal information is no longer reasonably necessary, JOZBEE will take reasonable measures to delete, de-identify, or otherwise securely dispose of it, subject to applicable legal requirements and legitimate exceptions.

Account and Child Profile Deletion

Parents or legal guardians may request deletion of their JOZBEE account or a child profile and associated personal information.

Deletion requests may be made through available account controls or by contacting JOZBEE using the contact information provided in this Privacy Policy.

Following a valid deletion request, JOZBEE will delete or de-identify applicable personal information within a reasonable period, subject to information that JOZBEE is legally permitted or required to retain.

Certain information may remain temporarily in backups, security records, fraud-prevention systems, transaction records, or other systems when retention is reasonably necessary or legally required. Such information will remain protected and will be deleted or de-identified in accordance with applicable retention procedures.

8. Data Security

JOZBEE uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These safeguards may include access controls, authentication measures, encryption or other protections where appropriate, security monitoring, restricted access to personal information, and reasonable security practices for service providers that process information on JOZBEE’s behalf.

However, no website, application, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. Accordingly, JOZBEE cannot guarantee absolute security of information.

If JOZBEE becomes aware of a security incident involving personal information, JOZBEE will investigate and take appropriate action and provide notifications when required by applicable law.

9. Third-Party Services and Links

JOZBEE may rely on third-party service providers to help operate and support the Services, including hosting, data storage, authentication, payment processing, analytics necessary for operation and security, artificial intelligence processing, speech or voice processing, customer support, and other technical services.

Where third-party providers process personal information on JOZBEE’s behalf, JOZBEE will seek to use providers subject to appropriate contractual, privacy, security, and legal requirements.

JOZBEE does not authorize third-party service providers to use children’s personal information for their own targeted or behavioral advertising.

The Services may also contain links to websites, applications, or services operated by third parties. JOZBEE does not control the privacy, security, content, or practices of independent third-party services.

Parents and guardians should review the privacy policies and terms of any third-party service before allowing a child to use it.

10. International Data Processing

JOZBEE and its authorized service providers may process or store information in the United States or other locations where JOZBEE or its service providers operate.

Where required by applicable law, JOZBEE will use appropriate safeguards for transfers of personal information between jurisdictions.

By using the Services, parents and legal guardians acknowledge that information may be processed in locations outside their state, province, or country of residence, subject to applicable legal protections.

11. Changes to This Privacy Policy

JOZBEE may update this Privacy Policy from time to time to reflect changes to the Services, technology, business practices, legal requirements, or privacy and security practices.

When this Privacy Policy is updated, JOZBEE will revise the “Last Updated” date at the top of this page.

If JOZBEE makes a material change affecting the collection, use, or disclosure of children’s personal information, JOZBEE will provide any additional notice and obtain any new parental consent required by applicable law before applying the change to information previously collected.

Parents and guardians are encouraged to review this Privacy Policy periodically.

Continued use of the Services following an update will be subject to the updated Privacy Policy, except where applicable law requires additional notice or consent.

12. Contact JOZBEE About Privacy

Questions, concerns, requests, or complaints regarding this Privacy Policy or JOZBEE’s privacy practices may be directed to:

JOZBEE Learning LLC
Privacy Contact: JOZBEE Privacy Team
Email: jozbee@jozbeelearningllc.com
Website: jozbeelearningllc.com

Parents and legal guardians may also use this contact information to request access to, correction of, or deletion of their child’s personal information or to withdraw consent where applicable.

JOZBEE may request reasonable information necessary to verify the identity and authority of a person making a privacy request before acting on the request.

13. Additional U.S. State Privacy Rights

Depending on where a parent, legal guardian, or user resides, applicable state privacy laws may provide additional rights regarding personal information.

These rights may include the right to request access to personal information, obtain a copy of certain personal information, correct inaccurate personal information, request deletion of personal information, withdraw consent where processing is based on consent, and exercise other rights provided by applicable law.

JOZBEE will not unlawfully discriminate against a parent, guardian, or user for exercising applicable privacy rights.

Where applicable law provides a right to appeal JOZBEE’s decision regarding a privacy request, instructions for submitting an appeal will be provided with JOZBEE’s response.

Children and Teen Users

JOZBEE recognizes that children’s personal information may receive heightened protection under federal and state privacy laws.

JOZBEE does not sell children’s personal information.

JOZBEE does not use children’s personal information for targeted or behavioral advertising.

JOZBEE will obtain parental consent or other authorization when required by applicable law before processing children’s personal information.

For users under the age of 13, JOZBEE will apply applicable protections required by COPPA.

For children and teenagers protected by applicable state privacy laws, JOZBEE will apply additional protections and obtain consent where required by those laws.

AI, Voice, Images, and Educational Content

Information submitted through JOZBEE’s AI-powered features, including questions, homework, images, documents, drawings, voice input, or educational content, will be processed only as reasonably necessary to provide, operate, secure, support, and improve the Services as described in this Privacy Policy and as otherwise permitted by applicable law.

JOZBEE does not intend for children to submit unnecessary sensitive personal information through AI conversations, homework uploads, images, voice features, or other interactive features.

Parents and guardians should instruct children not to submit Social Security numbers, government identification numbers, financial account information, passwords, precise location information, medical information, or other sensitive information that is unnecessary for the educational activity.

Where JOZBEE uses a service provider to process AI, voice, image, or other educational information, JOZBEE will seek to use providers subject to appropriate privacy, security, contractual, and legal requirements.

Exercising Privacy Rights

Parents and legal guardians may submit applicable privacy requests using the contact information provided in Section 12.

JOZBEE may take reasonable steps to verify the identity of the requester and, where the request concerns a child, the requester’s authority to act for that child.

JOZBEE will respond to verified privacy requests within the time required by applicable law.